Lawrence Utilities unveils new, enhanced online bill pay feature

September 27, 2018

Conducting business with Lawrence Utilities has become faster and more convenient. The new online bill pay feature allows utility customers to pay their monthly bill quickly, conveniently, and securely. Lawrence customers no longer have to deal with the hassle of mailing or delivering payments to the office.

“We are very pleased to present our new online bill pay platform to the citizens of Lawrence,” said Mayor Steve Collier. “We have made this user-friendly payment method available to all residents who choose to set up their account in this secure environment.”

Utilities Superintendent Scott Salsbery said, “The new payment service provides residents another payment option for their water and sewer bills. Our residents have been asking for this option for several years now. Residents will now have the ability to make a payment day or night, on their smartphone or computer.”

“Not only will this new service be convenient for our customers, but it will save the City money on postage and printing when customers choose the option to go paperless,” said City Controller Jason Fenwick.


Registered account users can:

  •  Autopay – establish a recurring monthly payment using your credit/debit card
  • One-Time Payment – make a one-time payment with your major credit/debit card
  • Go Paperless - sign-up for ebilling and eliminate monthly paper statements
  • View Bills – access your current and historical bills
  • Consumption Analysis – view current and historical monthly consumption data
  • Account History – view current and historical payment history