Water/Sewer Utility Bill Assistance Program

About the Program

The Marion County Low Income Housing Energy Assistance Program (EAP) provides financial assistance to low-income households to maintain utility services during the winter heating season. This 2022-2023 program will include assistance with electric, heating, and water (when funding is available).

The John Boner Neighborhood Center and many community organizations within Marion County are collaborating to deliver the 2022-2023 Marion County Energy Assistance Program.

Beginning October 1, throughout Marion County, households will be able to pick up a paper EAP application from John Boner Neighborhood Centers, 2236 E. 10th St. Please go to door #2 in the parking lot. Please check the boxes affixed to the building for an application. Applications may be return to the same location using the gray drop box slot at door #2.
To learn more about Eligibility, Click Here.

Apply Online
Due to the COVID-19 Pandemic, we strongly encourage everyone applying online.
Click Here to submit an application and all documents online.
If applying online, please DO NOT submit a paper application or schedule an appointment.

Schedule an Appointment
Beginning October 24, 2022 you will be able to schedule a phone appointment to complete your EAP application. You may schedule by using this link app.capappointments.com or you may call (317) 559-7016 to receive assistance with scheduling an appointment. Additional appointments are typically added daily. Whether scheduling your phone appointment through the online portal or with operator assistance, these are the same appointments. The phone operators do not have any additional appointments available. Again, we do encourage all that can, to complete their EAP application online themselves.

Drop-off Paperwork
Starting October 3, 2022 you can also drop off the paper application at the John Boner Neighborhood Centers, 2236 East 10th Street, Indianapolis 46201
Door # 2, Secure “Gray” Drop Box Slot

Important Dates
October 3, 2022 Online and Mail-in applications accepted
October 24, 2022 Begin Scheduling of Phone Appointments
November 1, 2022 Phone EAP Appointments to Begin
May 15, 2023 Last Day to Submit EAP Application

For Lawrence residents, the local service provider is the John H. Boner Community Center at 2236 East 10th Street, Indianapolis, IN 46201. Their web address is http://jbncenters.org/, and their phone number is (317) 633-8210. You may contact them to discuss eligibility and for assistance with the application process. Applicants may also submit their application through an online portal link at http://eap.ihcda.in.gov. However, be advised that if you encounter any difficulties or have any questions, those questions should be directed toward the local service provider noted above.